Returns & Exchanges

Asian will gladly accept returns for merchandise purchased through asianfootwears.com if it meets the following conditions:

• The merchandise must be returned in its original, unworn condition within 7 days of the delivery date. Returns requested beyond this period will not be accepted.
• Please ensure the original tag remains securely attached to the product.
• Pack the merchandise in its original packaging to ensure it reaches us safely.
• Asian reserves the right to refuse returns of worn or damaged merchandise.

1. Open the My Orders section in your profile, or write to us at info@asianfootwears.com.
2. Share your order number and the reason for the return or exchange.
3. We arrange a reverse pickup, or share self-shipping instructions if your PIN code is not serviceable.
4. Once the product reaches us and passes inspection, we process your exchange or refund.

We provide reverse pickup in serviceable PIN codes. If your location is non-serviceable, you must self-ship the product to our Delhi warehouse. We will reimburse actual courier costs up to ₹100 upon validation of the receipt.

Warehouse address

Certain sale items marked as “No Return/Replacement” are not eligible for return or replacement. Please check the product details carefully before placing your order.

Items bought as part of a BOGO campaign are treated as a single unit and cannot be returned partially — see the Offers & Bundles policy.

Refunds are processed within 5–7 business days after the returned product reaches our warehouse and passes inspection, and are credited to your original payment method. For orders placed with a discount or coupon, the refund is the amount you actually paid.

Full details are in the Refund Policy.