Refund Policy

A refund is initiated within 5–7 business days of the returned products reaching our warehouse. Returned products are carefully inspected to confirm they are unworn and intact before the refund is released; that assessment is at the sole discretion of Asian Footwears Private Limited.

Refunds are credited to your original payment method. The time it then takes to appear in your account depends on your bank or payment provider.

The amount refunded to you will be the value paid after applying the applicable discount, not the original MRP or listed price.

Items purchased under BOGO (Buy One Get One) campaigns are considered a single commercial unit. Partial returns are not permitted. To receive a refund, both the ‘Primary’ item and the ‘Promotional’ item must be returned together in unused condition, with original tags and packaging intact.

For quantity and value based offers, see the Offers & Bundles policy.

Shipping charges may be refunded if an order could not be delivered due to a failure on the part of Asian Footwears or the carrier. See the Shipping Policy for details.

Wallet credits are non-transferable and cannot be redeemed for cash, so any wallet balance used on an order is returned to your wallet rather than to your bank. Referral rewards tied to an order that is cancelled, returned or refunded are not released.

See the Wallet Usage & Credit policy and the Referral Policy.

• Sale items marked “No Return/Replacement”.
• Merchandise returned worn, damaged, or without its original tag and packaging.
• Returns requested more than 7 days after the delivery date.
• One half of a BOGO pair returned on its own.