Privacy Policy

Welcome to Asian Footwears. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data when you visit our website, asianfootwears.com (the “Site”), or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

Personal information

We collect personal information that you voluntarily provide to us, including but not limited to:

• Contact information: name, email address, phone number, and mailing address.
• Account information: username, password, and other information for account creation.
• Payment information: credit card details, billing address, and other payment-related information.
• Purchase history: details of products you have purchased and related transaction information.

Automatically collected information

When you interact with our Site, we automatically collect information about your visit, including:

• Usage information: pages viewed, links clicked, and other actions taken on the Site.
• Device information: IP address, browser type, operating system, and device type.
• Referral information: the website or URL that referred you to our Site.
• Cookies and similar technologies: we use cookies, web beacons, and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and provide personalised content.

Asian Salestrack app

• Salestrack is an app used by the sales team of Asian Footwears Private Limited. We gather location data even when the app is not being used by the user.
• Purpose of collection: to mark attendance and increase the efficiency of the sales team by providing the best route possible on their beat. This also helps to identify the efficiency of the salesperson and helps them monitor their progress.
• Source of collection: collected from the sales team using the Salestrack app.
• The data is saved on Asian's server and is not shared with any third party or used for advertisement in any case. The sole purpose of the data collection is to increase the efficiency of the sales team.
• Personal information collected: name, address, location, email address, and phone number.

We use your information for various purposes, including but not limited to:

• Order processing and fulfilment: to process your orders, handle payments, and deliver products to you.
• Customer support: to provide you with customer service, respond to your inquiries, and address any issues or concerns.
• Communication: to send you order confirmations, shipping notifications, and other transactional emails, as well as promotional offers and updates about our products and services.
• Personalisation: to personalise your experience on our Site, including displaying products and content tailored to your interests.
• Marketing and advertising: to conduct marketing and advertising activities, such as sending newsletters, promotional messages, and targeted advertisements.
• Site improvement: to analyse usage patterns, improve the functionality and user experience of our Site, and develop new features.
• Legal compliance: to comply with legal obligations, such as tax and accounting requirements, and to protect our rights and the rights of others.

We may share your information with third parties in the following circumstances:

• Service providers: we engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfilment, shipping, marketing, and website hosting. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information.
• Legal requirements: we may disclose your information if required by law, such as in response to a subpoena or court order, or to comply with other legal processes.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner or successor entity.
• Protection of rights: we may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access and correction: you can access and update your personal information from your profile on our Site. You may also request access to or correction of your personal information by contacting us.
• Deletion: you may request the deletion of your personal information, subject to certain legal exceptions. We will take reasonable steps to delete your information upon request.
• Opt-out: you may opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Any dispute, claim, or legal action arising out of or relating to this policy, or our collection and processing of personal data, shall be subject to the exclusive jurisdiction of the courts at New Delhi, India, and shall be governed by the laws of India.

We retain personal information for as long as reasonably necessary to provide our products and services, personalize customer experiences, maintain appropriate business and transaction records, comply with legal and regulatory obligations, prevent fraud, resolve disputes, and enforce our agreements.

You may request deletion of eligible personal information by contacting us at info@asianfootwears.com. We aim to process verified deletion requests within 30 days.

Certain information may continue to be retained where required or permitted by applicable law, including records necessary for taxation, accounting, regulatory compliance, fraud prevention, dispute resolution, or the establishment, exercise, or defence of legal claims.

For more information about how long we retain information and how deletion requests are handled, please refer to our Data Retention & Deletion Policy.