11 policies
Policy Centre
Everything that governs your order, your rewards and your data — written out in full. Pick a policy below, or jump between them from the menu on any policy page.
Orders & Delivery
Shipping Policy
Standard and 60-minute Asian Flash delivery, timelines, tracking and shipping fee refunds.
Returns & Exchanges
7 days to return, 30 days to exchange for size or colour, plus self-shipping reimbursement.
Refund Policy
How refunds are calculated and processed, including orders placed with a discount or bundle.
Warranty
6 months against manufacturing defects and genuine wear and tear, on a sliding scale.
Offers & Rewards
Offers & Bundles
BOGO rules, quantity and value based offers, and what counts as coupon abuse.
Referral Policy
Refer a friend and you both get ₹150 in your Asian Footwears wallet.
Wallet Usage & Credit
Every way to earn wallet credit, and the ₹250 per order redemption limit.
Influencer Affiliate Program
Eligibility, commission structure, payouts and promotional rules for approved creators.
Legal
Terms & Conditions
The terms governing your use of asianfootwears.com and every order you place on it.
Privacy Policy
What personal data we collect, how we use and protect it, and the rights you hold over it.
Data Retention & Deletion Policy
How long we keep your information, what we must retain by law, and how to request deletion.
Still not sure?
If a policy does not cover your situation, talk to us directly — we will look at your order and tell you exactly where you stand.
- Support Hours
- Monday – Saturday | 10:30 AM – 7:00 PM
- Sunday & public holidays closed
- Corporate & Bulk Orders
- +91 9996027231
- Registered Address
- J-20, Udyog Nagar, Peeragarhi, DelhiNew Delhi – 110041